Choice One Community Federal Credit Union - Wilkes-Barre, PA

Choice One Community Federal Credit Union
101 Hazle Street
Wilkes-Barre, PA 18702
Phone: (570) 823-7676
Toll-Free: (800) 610-2788
Fax: (570) 829-3937

Our credit union was originally chartered in 1941 by the employees of the Bell Telephone Company. Tired of the poor service offered by local banks and other financial institutions, they formed the credit union to provide better loan and savings rates, as well as the personal financial attention they felt everyone deserved. We now serve over 12,000 credit union members and over 200 important Select Groups.

Our Commitment
Today, tomorrow, and beyond, our commitment remains to you, your family, and our community.

As a member-owned, not for profit financial cooperative, Choice One Community Federal Credit Union is committed to member service.

We will uphold our fundamental responsibility to actively serve people within our designated field of membership, and when appropriate, the communities they live in. We will treat all members with respect and dignity. We will offer honest and fair deals to all members at all times.

We will deliver a wide array of low cost products and services to the diverse economic and social make-up of our members and potential members. We will continue to look for better ways to reach out to the underserved to demonstrate the value of credit union membership.

We will monitor and communicate our services in a meaningful way so that members, potential members, legislators, regulators, and the community at large will understand and appreciate the unique role this credit union plays in our life.

Through strategic planning we will put forth every effort to make our members profitable and financially self-sufficient.

This "Statement of Commitment" to our members is consistent with the credit union principles of "Not for Profit, Not for Charity, but for Service" and the philosophy of "People Helping People". It represents good business practices that enhance the financial strength of our credit union, our members, and our community.